Sapphire Entertainment


BOOK YOUR EVENT: 217-355-1200
Verteran Owned Business

General FAQs

Will there be a charge for Setup time?

How much time will the DJ require to Setup?

What will the DJ wear for our event?

How much of the music can we select to be played?

Can we have Overtime if the event goes longer than anticipated?

Can we meet the DJ that will be performing our event?

What if we want the DJ to just play music and not put on a show?

How far in advance should we book a DJ?

Is there a "travel charge" for long distances?

Can our guests make song requests to the DJ and will he/she play them?

Does the music have to be loud to be good?

What if the event start time is changed after the contract is signed?

What if the DJ gets sick or can't make it for some other reason?

What if the DJ's equipment breaks down?

How much is the deposit to secure my date?

Can we bring CD's (music) for the DJ to play?

What if we have to Cancel or Postpone the event?

When is the Balance due?

Do we accept Credit Cards and Checks?

Can we come to a Sapphire Entertainment event to preview the DJ and show?

Are we required to feed the DJ and will he drink during the show?

Does the DJ take any Breaks?

Do you play CD's, Midi-discs, records or tapes?

This all sounds great to me. What is the next step to arrange a meeting?

 

 

 

Will there be a charge for Setup time?

We NEVER charge for set-up time. All costs are included in your package price.

 

How much time will the DJ require to Setup?

Depending on the services you have requested, the set-up time will vary. As part of your agreement, we require that the venue allow us access to your reception area a minimum of four (4) hours before the first guest is scheduled to arrive. For larger packages, with additional services, we may request a longer period of time.

 

What will the DJ wear for our event?

Our DJs dress in a MINIMUM of a suit and tie but may dress down, per the bride and groom’s request (for a destination wedding or a beach themed wedding, etc.)

 

How much of the music can we select to be played?

You can select as much or as little as you prefer. You are always provided a “must play,” “It would be nice to hear,” and a “do not play” link to let us know your preferences and requests, in advance.

 

Can we have Overtime if the event goes longer than anticipated?

Absolutely! As part of your agreement, there is a negotiated overtime rate which can me paid before the overtime kicks in!

 

Can we meet the DJ that will be performing our event?

Yes. With advance coordination of schedules, we would be happy to set up a meeting to discuss your special event!

 

What if we want the DJ to just play music and not put on a show?

Our involvement level is directly proportional to your desire. We can be a live jukebox or a complete emcee for every stage of your event. Just let us know what YOU want and we’ll make it happen!

 

How far in advance should we book a DJ?

Because we service so much of the East Central Illinois area, as well as traveling to Michigan, Indiana, Wisconsin, and Missouri, we recommend 12-18 months in advance. We occasionally have specials if you book far enough in advance, as well as last minute planning…in case your first DJ strangely overbooked.

 

Is there a "travel charge" for long distances?

Usually, any travel costs are included in the pricing package. For greater distances, such as locations farther than 2 hours from Champaign, some transportation costs may apply.

 

Can our guests make song requests to the DJ and will he play them?

We take requests ALL NIGHT LONG! We will focus on the bride and groom’s MUST PLAY list but include all requests throughout the night! If there are requests that appear on the DO NOT PLAY list, we’ll gently and discreetly handle that, too!

 

Does the music have to be loud to be good?

Absolutely NOT!  Our volume levels are set as the night dictates. People will always be able to hold a conversation, visiting with friends and family, while the DJ keeps the dance floor packed!

 

What if the event start time is changed after the contract is signed?

Any adjustments can be made at any time! If adjustments are necessary, we will work everything out with the bride and groom!

 

What if the DJ gets sick or can't make it for some other reason?

Our staff includes back-up lighting technicians and DJs, as well as an on-call supervisor to step in, just in case of an emergency. Rest assured, if you book Sapphire Entertainment, we’ll be there!

 

What if the DJ's equipment breaks down?

We provide back up equipment, on site, at each event. We could, theoretically, perform two events at the same time with the equipment we bring to your reception!

 

How much is the deposit to secure my date?

Your deposit is usually 50% of the package balance. For example, if your wedding package is $2000, the deposit would be $1000 to secure the date with the remaining balance of $1000 due 30 days prior to your event.

 

Can we bring CD's (music) for the DJ to play?

Due to the state-of-the art equipment, as well as advances in technology, we are unable to play CDs at our events. However, if you have a song on a CD that you would like played, prior to your event we can burn the music and have it available on the day of your event.

 

What if we have to Cancel or Postpone the event?

Your deposit is transferrable, subject to our availability, to whatever date you request. Cancellations are handled according to your agreement. In general, depending on how close your event is scheduled will determine if, and how much, of your payments you can get refunded.

 

When is the Balance due?

All balances are due 30 days prior to your event.

 

Do we accept Credit Cards and Checks?

We accept Venmo, Chase QuickPay with Zelle, cash, credit cards, and checks as payment for services. You will receive an email with an updated invoice reflecting your payment the same day you make your payment. Credit card payments require a 3.5% service fee to process. Checks can be delivered to the address listed on your agreement and invoice.

 

Can we come to a Sapphire Entertainment event to preview the DJ and show?

Absolutely! You are encouraged to visit any event we host. Please coordinate with our staff to determine the next available opportunity!

 

Are we required to feed the DJ and will he drink during the show?

We never expect to be fed during the event. We realize that each plate costs money. If you have guests that do not show, or are kind enough to include us in your planning, we are sincerely appreciative. We will never drink alcohol at your event.

 

Does the DJ take any Breaks?

No. Our staff is on duty from the time we arrive until we leave the premises.

 

Do you play CD's, Midi-discs, records or tapes?

Our systems are digital and we play only from laptops or other electronic devices.

 

Sounds great to me. What is the next step to arrange a meeting?

Give Ceasar a call at 217-355-1200 and he’ll be happy to answer any question, set up a time to meet and go over you event, as well as secure your date!